Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
General
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
We are seeking a dedicated Customer Service Advisor to join our clients team.
In this role, you will be the first point of contact for our clients Broker relationships, managing a variety of enquiries and administrative tasks with a focus on first-time resolution and quality service.
Are you a proactive and organized individual with a passion for delivering exceptional customer service?
As an employment Advisor, you will be working directly with a caseload of customers to help them overcome barriers to employment, providing vital support to help people transform their lives.
By motivating and empowering the people you work with, you will equip individuals with the necessary skills and confidence to enable secure and sustained employment.
You will develop strong relationships by encouraging, motivating and challenging your customers to fulfil their potential, whilst ensuring you meet your own job specific targets.
Posted by Duval Associates Ltd • £40K/yr to £50K/yr
Customer / Technical Suppoer Team Lead - Technical Support, Customer Service and Guest Support - Stepping up into a leadership position across a Remote first business - managing the experience of enterprise customer accounts (b2b).
Wonderful maturing SaaS / Tech business with amazing growth over the last decade!
Young, dynamic team, great people - Global business, modern and polished with ace values.
Due to the continued and exciting growth of one of our clients, we are currently recruiting for a Customer Service Advisor for their growing team.
We are looking for candidates who have a passion for customer service that also have the ability to upsell additional company products and retain existing customers when coming to renew.