Posted by Service Care Solutions - Housing • £13.99/hr
As a Contact Centre Advisor, you will be the first point of contact for our residents regarding repairs, property maintenance, and other housing-related inquiries.
Weekly Hours: Full Time, Monday to Friday, 08:00 to 18:00 (rotating shifts)
Your role will involve providing advice and information via telephone, email, web chat, and in writing, ensuring that each resident receives a timely and satisfactory resolution to their concerns.
We are currently recruiting for a Contact Centre Advisor in Essex.
As a Contact Centre Advisor, you'll be the primary point of contact for residents regarding repairs and property maintenance, providing advice and information through various channels to ensure first-time resolution.
Our client based in Basildon are seeking an Customer Service Advisor to join their team on a Temporary basis (with the possibility of a permanent role) beginning immediately.
If you have strong communication skills and are looking for an exciting new opportunity, then we would love to hear from you!
The successful candidate will have good organisational skills and prior experience of sales order processing and customer service.
The nature of the role means you will be expected to handle incoming calls to our client's contact centre, providing comprehensive housing advice and responding to email enquiries.
A fantastic opportunity has emerged for a Customer Service Advisor to join the housing department at one of Adecco's leading public sector clients, in a temporary assignment for their Contact Centre team.
The role is full time Monday-Friday 9am-5:00pm (35 hours each week), and the successful candidate will be expected to work from our client's Finsbury Park office in North London five days each week.