Posted by Sheridan Ward Recruitment Services • £28K/yr
We are working with one of our amazing clients based in Watford, who are looking for a Technical Support Advisor to join their team!
We are looking for someone who has previous experience providing technical customer support as well as someone who has excellent communication and problem solving skills!
Shifts between 1:30pm to 11pm, Tuesday to Saturday
Posted by Sheridan Ward Recruitment Services • £24K/yr to £25K/yr
Technical Support Advisor
We are delighted to be working closely with a fabulous and fast growing company, they are looking for a new Technical Support Advisor to join their friendly and supportive team!
They are looking for someone who has previous customer service experience, as well as someone who is technically minded!
We are recruiting for an individual to join our client within their customer support team where you will answer customer queries via telephone, email, and live chat.
The ideal candidate will have a passion for customer service!
Key Responsibilities for a Customer Service Advisor
Answering all inbound telephone and email enquiries.
As a Helpdesk Support Analyst, you'll become the trusted expert for clients around the globe, offering exceptional assistance and ensuring top-notch service satisfaction.
What You'll Do
Respond promptly to client inquiries via phone or email, addressing software concerns or escalating pressing issues when necessary.
Are you a natural problem-solver who enjoys assisting others
Keen to join a top provider of software solutions?
Posted by Sheridan Ward Recruitment Services • £25K/yr
We are excited to be working with one of our fabulous clients who are based in Watford and who are looking for a Technical Support Advisor to join their growing team!
We are looking for someone who has experience providing customers with technical support and who also has excellent communication and organisational skills!