Working for a highly successful MS Gold Partner IT Managed Services company, the 1st Line Support Analyst works as part of a team responsible for providing telephone and remote access support for clients on a range of workstation, application and hardware issues, including some server and network support.
With a solid customer services ability you will also be responsible for carrying out a range of daily network administration tasks, detailed below.
General
Salary & Benefits: Above Market Average Salary Overtime (Paid at Time & a Half) Paid Microsoft Qualifications
I am currently recruting for a Patient Care Advisor to work at a Pharmaceutical homecare company in Tamworth.
The role of the Patient Care Advisor is to act as the first point of call for all queries raised by patients or Trusts.
The client is a Pharmaceutical homecare company who are responsible for processing specialist prescriptions that are to be sent to patients in their own homes.
We're an experienced team of IT professionals based in the West Midlands.
Not only do we have the experience but we have the expertise too, so you don't need to be IT literate.
We grew up around IT and have a great understanding of the common problems, as well as the high-impact issues which can occur when dealing with larger IT systems.
My client is looking for a Customer Service Coordinator based in Lichfield, you will report to the Head of Customer Services and provide world-class customer service support function to Franchisees and customers across all market sectors.
You will be required to understand the franchisee's business objectives and the support they will require at various stages of the company's journey.
You will be required to build and develop strong working relationships with the Franchisees, promoting a collaborative and mutually respectful partnership.
Cast UK are supporting a prestigious client with the recruitment process of a Customer Service Advisor to join our team in Tamworth on a maternity cover contract.