As a Helpdesk Support Analyst, you'll become the trusted expert for clients around the globe, offering exceptional assistance and ensuring top-notch service satisfaction.
What You'll Do
Respond promptly to client inquiries via phone or email, addressing software concerns or escalating pressing issues when necessary.
Are you a natural problem-solver who enjoys assisting others
Keen to join a top provider of software solutions?
Posted by Diamond Search Recruitment Ltd • £33K/yr
Recruiting for a Customer Support Specialist, this is an exciting opportunity, reporting to the Customer Support Manager.
Diamond Search Recruitment are delighted to be exclusively representing our client, a company who understand that putting their customers at the heart of everything they do is paramount for success.
Established 13 years ago, our client started as a software company working exclusively with healthcare providers and they are transitioning to a tech-enabled management consultancy whilst retaining their systems.
We believe that anyone is capable of lasting change.
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives.
For more than 25 years we have been working with people to build positive and productive lives, whatever their past.
Posted by Diamond Search Recruitment Ltd • £27K/yr
Recruiting for a Customer Support Assistant, this is an exciting opportunity, reporting to the Customer Support Manager.
Diamond Search Recruitment are delighted to be exclusively representing our client, a company who understand that putting their customers at the heart of everything they do is paramount for success.
Established 13 years ago, our client started as a software company working exclusively with healthcare providers and they are transitioning to a tech-enabled management consultancy whilst retaining their systems.
We are excited to be assisting an award winning local organisation in their search for a Customer Support Assistant.
As a business they pride their selves on exceeding customer expectations, if you have a passion for offering great customer service then this is the role for you!
Due to growth our client is looking to add a Customer Service Advisor to their team, where you will be the first point of contact for their clients and customers, answering questions and queries whilst providing advice on their services.
This is the ideal role for someone to get their foot in the door of a successful business as your first job as a Customer Service Advisor, whether you have recently finished and left education, are working in Retail or Hospitality and are looking for your first office-based role, or someone with previous customer service experience looking for a new challenge.
Our client, a leading national business is looking for a Customer Service Advisor to join their team in Tunbridge Wells on a full-time, permanent basis.