Customer Support Advisor - Tunbridge Wells - £26,000 + yearly bonus!
Are you a people-oriented individual who enjoys helping others and resolving problems?
Would you like to be part of a welcoming, fun-loving team with a close-knit, supportive atmosphere and a strong sense of teamwork?
We're on the lookout for a shining star who can transform a stressed customer's day with a friendly conversation and a positive, solution-focused mindset.
This position is dynamic and fast-paced, requiring you to juggle multiple tasks and efficiently manage your priorities. The ability to remain calm under pressure and think creatively when tackling challenging situations is crucial. You will be handling customer inquiries, ensuring they feel valued and acknowledged, processing orders, monitoring deliveries, and addressing delivery issues. You'll also collaborate with the Sales and Warehouse teams to provide a flawless and excellent customer experience.
About you:
- You will have 1-2 years of customer service experience in an office setting.
- Energetic, proactive, and quick to adapt.
- You possess strong communication skills and can easily make others feel at ease and appreciated.
- Tech-savvy with good knowledge of Microsoft Office, and you have a strong desire to develop and grow.
This is an exciting, successful business that is continuing its upward trajectory, offering plenty of opportunities for growth. Along with a competitive salary and bonus structure, the company also hosts regular social events, provides a pension scheme, and much more!
Contact JO at TN recruits now to register your application:
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