Role Overview: As a Technical Helpdesk Advisor, you will support a contract between our client and a third-party company providing smart meters across the UK.
Shorterm is assisting a key client in recruiting a Technical Helpdesk Advisor.
This full-time, temporary position has the potential to become long-term based on your performance and ability to meet the role's requirements.
Are you a Customer Service Advisor looking to join a pioneering healthcare logistics company in a purposeful role?
You'll be working 37.5 hrs a week, Monday to Friday and will be paid £25,750 pro rata, FTC June 2025 at our site in Haydock and client site in Runcorn.
In this crucial role, you'll be providing comprehensive technical telephone support to customers, including first-line support, triaging and resolving complex customer enquiries promptly and efficiently.
If the fault cannot be repaired over the phone, you'll be ordering parts required to repair and dispatching as technician within the agreed service levels.
Looking for a role combining customer service and administration
This is a great opportunity for someone looking to develop their experience in a global organisation, with excellent training and onboarding.
An opportunity has arisen with our client, for two Customer Service Advisor's to join their Adult Social Care Enquiry Team on a temporary basis.
The post involves delivering an enhanced customer experience to people accessing Adult Social Care, that promotes wellbeing to local people in their local communities.
This role is for 37 hours per week and the service operates 9am to 5.30pm Monday to Thursday and 9am to 5pm on Fridays.