Posted by Service Service Employment Agency Limited • £24K/yr
We are looking for a highly motivated, very personable, IT-literate customer service advisors to join a young, dynamic, professional services organisation that provides a full range of support for a selection of international e-retailers, brands and manufacturers.
The small but busy team of customer service advisors provide customer support to 20 e-commerce web shops daily, through telephone, email support and online chat support.
You will need to be a proactive, customer focussed individual who genuinely enjoys working in a fast-paced environment and is keen to develop their skills in a growing customer service team.
As a Customer Service Advisor, you will be the first point of contact for their customers who will rely on you to be there when they need support.
Our client is seeking customer focused individuals to join their contact centre asap on a full time temporary basis for approximately 3 months with the potential for perm employment.
This is a full time office based role working Monday to Friday.
The Contact Centre Advisors will be the first point of contact for all of their customers and will provide a full support service to them.The ideal candidates will have great customer service skills and will thrive working in a busy and demanding environment and will have the ability to turn a problem into a solution.
We have an ongoing requirement for temporary Contact Centre Advisors to join this professional organisation.
The Contact Centre Advisors will work as part of a large team with a modern office environment.
We are happy to share that we have a position available for a Specialist Customer Service Advisor on the Adult Social Care service, within the Supporting People Team, Customer Service Centre.
What does the job entail
Their purpose is to provide a high-quality and responsive service, including the provision of accurate information and advice, signposting and initial problem-solving at the first point of contact.