We're looking for a Customer Service Advisor to join a thriving Customer Service Centre on a 6-month FTC in Edinburgh.
This varied role will be part of a critical frontline team, responsible for handling phone calls from customers on online access setups and maintenance.
You will work different shifts including 8:30 - 4:30, 9-5 and 9:30-5:30, with a salary between £22,000-£24,000.
We have an exciting new opportunity for an experienced 2nd Line IT Support Analyst/Engineer to join our client's team of four delivering both project work and support to their users this will be via phone, email, and face-to-face contact, so you will need to be based in the office five days per week.
During a busy week the helpdesk will support c. 130 tickets per day, each person on the team will have a chance to provide support to users alongside their project work; you will also work with colleagues in the network and infrastructure teams so the opportunity to learn new skills is superb.
You will work on projects within the IT portfolio that deliver strategic and operational objectives, including developing, configuring and installing hardware, software, networking and A/V equipment.
We are looking for a skilled and experienced 2nd Line IT Support Technician to join our team and help us maintain our high standards of service.
Consider IT is a dynamic and fast-growing IT support company dedicated to providing superior technical support and IT solutions to businesses of all sizes.
Our mission is to ensure our clients' IT infrastructure runs smoothly, enabling them to focus on their core business activities.
We are looking for a skilled and experienced 3rd Line IT Support Technician to join our team and help us maintain our high standards of service.
Consider IT is a dynamic and fast-growing IT support company dedicated to providing superior technical support and IT solutions to businesses of all sizes.
Our mission is to ensure our clients' IT infrastructure runs smoothly, enabling them to focus on their core business activities.
Our client is one of the leading manufacturers in the country and is currently on the look out for a x2 Customer Service Advisor's due to growth who are passionate about helping people to join their operations team in the City Centre of Edinburgh ASAP on a full time permanent basis due to growth in this area.
Responsibilities
Accurate order processing.
Inbound calls from new and existing customer, answering their general enquiry, providing product information and preventing the need for unnecessary repeat contact.
Consider IT is a dynamic and fast-growing IT support company dedicated to providing superior technical support and IT solutions to businesses of all sizes.
We are looking for a motivated and customer-focused 1st Line IT Support Technician to join our team and help us maintain our high standards of service.
Our mission is to ensure our clients' IT infrastructure runs smoothly, enabling them to focus on their core business activities.