We actively cultivate a culture where assisting colleagues isn't merely a task but a shared passion, fostering a collaborative environment that places a premium on support.
This is a French speaking roleIn our commitment to excellence, we thrive on a set of guiding principles that shape our approach at Safestore.
Our unwavering commitment to efficiency is evident in our focus on delivering solutions that are not only clear and concise but also highly effective, ensuring our services consistently uphold the highest standards.
To provide desktop and remote support to users, maintain the service desk platform, software deployment, hardware configuration and provide excellent customer service.
Main Responsibilities
Triage incoming requests and incidents via email, telephone, self-service, ensuring appropriate resolutions or escalations to other teams.
Enjoy a varied role where you will bring skills across helpdesk support and server support into this blended role, as well as benefiting from support and training to grow skills in the cybersecurity space too!
Take on a brilliant opportunity to join a prestigious education establishment in a picturesque area of West Kent in a full-time permanent role as a Support & Server Analyst as part of a growing IT team.
You will be proving a high quality, professional standard of customer service as part of an established IT support team and enjoy helping people from children to senior leaders with a logical, consistent approach to problem solving and excellent communication skills.
Dynamic creative organisation is seeking a Desktop Support Analyst to join their team.
The ideal candidate should possess at least one year of experience in an IT Support role, preferably in a creative industry or equivalent qualification.
Are you a Deskside Support Analyst seeking a new challenge
We are currently working with a leading global law firm based in central London who are seeking a highly motivated senior Deskside Support Analyst to join their team.
You will be responsible for providing 2nd line/deskside support for all technology systems and mobile applications.
You will also have the opportunity to get involved with 3rd line application support.
Our client operates in the healthcare and well-being market across the Kent region and are actively looking to on-board a keen and ambitious individual to embark on a long term and progressive IT Support Analyst position.
This role is on a hybrid working schedule offering the successful candidate a flexible work and life balance.
General duties include
Log incoming support requests from end users via telephone in a courteous manner.