We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
The Business Analyst plays an instrumental role in engaging and helping customers leverage company solutions for success in their ecommerce initiatives.
This role is working on a hybrid basis, with enhanced company benefits
This global ecommerce solutions provider, who combine integrated technologies, professional services, and a logistics infrastructure to deliver unique and branded customer experiences.
Reporting to and taking day-to-day direction from the customer service team leader, this varied Customer Service Representative role involves managing customer support tasks and assisting the sales team to achieve quality objectives and business goals, including tracking and achieving the sales plan.
If you're a proactive team player looking for a role that challenges you to showcase your customer service experience with varied tasks, we want to hear from you!
Turn your customer service experience into a career with the West Group - join us as a Customer Service Representative today!
Posted by Randstad Delivery (GBS) • £27K/yr to £28K/yr
Contract length: 6 months (potential temp to perm opportunity)
My client is one of the world's leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally.
The company's products are sold in approximately 150 countries and territories under numerous high profile brand names.
Contract length: 6 months (potential temp to perm opportunity)
My client is one of the world's leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally.
The company's products are sold in approximately 150 countries and territories under numerous high profile brand names.
This global ecommerce solutions provider, who combine integrated technologies, professional services, and a logistics infrastructure to deliver unique and branded customer experiences, is seeking a Supply Chain Analyst who will play an instrumental role in engaging and helping their clients leverage their solutions for success in their ecommerce initiatives.
This role offers hybrid working, 25 days holiday, health insurance, perkbox etc
Day to day focus is actively managing existing client business and are responsible for responding to client contact centre enquiries, carrier claims, order management, and identifying opportunities to improve.
Posted by Workshop Recruitment • £25K/yr to £28K/yr
Our client, a specialist in bespoke products, has an exciting opportunity for a Project Support Administrator to join the existing team.
You will be required to support with the movement of customer equipment when in office so must be physically fit and to move boxes in a safe manner
Working within the Project Delivery Team, you will support the Project Managers team in managing administrative tasks related to field projects, tracking projects and working with customer's support.