The successful candidate will be responsible for handling incoming calls and undertaking any relevant issue investigation ensuring all key information is accurately captured
This role is for a highly skilled Operational Support professional to join a thriving team within the technology and telecoms industry.
Our client is a globally recognised leader in the technology industry.
This client is a top 5 tech giant and owner of some of the world's most popular social media platforms and instant messaging apps, connecting billions of people across the globe.
Posted by Blue Arrow Newcastle • £12.16/hr to £12.26/hr
We have an exciting opportunity for a Service Desk Analyst to join an established higher education IT support specialist that provides 24/7/365 seamless customer focused service; across voice, chat and email.
Are you looking for a new role where you can combine your IT technical skills with your high level of customer care?
This role offers the perfect work/life balance with a hybrid working model.
Are you an experienced customer service professional or have a desire to build a career in customer services?
We're looking for people that have a passion for customer service and digital banking to join our growing customer support team.
Our Customer Support team covers the opening hours of the contact center, from 8am to 8pm and staff will be required to work alternative shift patterns over 5 days per week, scheduled in advance.
Role Outcomes: Deliver administrative functions appropriate to specialism, working within timescales and service level agreements (40%)
Key Accountabilities and Key Measures
Primary Purpose of Role
To provide excellent business support services in the Children's spoke (CYPF department), ensuring that all activities and functions provided to colleagues, managers, external stakeholders, and customers are efficient and effective.
Our client is looking for a skilled and forward-thinking Data Analyst to join our team.
As a Data Analyst, you will be at the forefront of modernising the services within the People Directorate by developing and leading the delivery of a vision for data integration, management, and application.
You will work closely with the Assurance & Service Improvement Manager, as well as other managers across the Council, to leverage data for enhanced business intelligence and visualisation.