We have an exciting opportunity for an Application Support Analyst toprovide professional and responsive support for off-the-shelf and bespoke software to agreed SLAs, facilitating end to end Incident and Problem resolution.
About the role
This is a full-time permanent post and offers hybrid working spending 2 days based in our Oldham office and the remaining 3 days working remotely.
ClearCourse is looking for a Support Analyst to join us in a newly opened position.
Job description
Are you an IT graduate or a tech support person looking for an opportunity to join and progress, with a well-known and fast-growing technology business?
Technical Support Analyst encompasses delivering top-notch IT technical support and services to all company staff, collaborating with other teams and third-party support partners.
This entails addressing complex IT issues, problems, and projects swiftly and effectively, ensuring successful resolution.
All services are provided with professionalism, courtesy, and a focus on high-quality customer interaction, integral to our service delivery model.
Are you an experienced Application Support Analyst or Systems Administrator?
Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Application Support Analyst to add their expertise a team of application support specialists for a social enterprise offering you the opportunity to make a difference and take responsibility as part of modern environment championing continual improvement.
Do you have specific experience of supporting a property management application or Dynamics 365?
We are looking for a User Access Analyst who will be responsible for managing user access to various systems, applications, and resources within the group.
Your primary role involves ensuring that users have the appropriate level of access to perform their job duties effectively throughout their career journey, while also maintaining security and compliance standards.
A brand-new role to join a very well-established brand has become available due to an internal promotion.
I'm currently partnered with a global manufacturing organisation to support them on their journey in finding a top grade Support Analyst, to support end users of the D365 system (both ERP and CRM, but with a particular focus on ERP).
The business is looking for a curious candidate who can think on their feet and own their tickets - you will be responsible for triaging requests and challenging these if necessary - all whilst delivering first class customer service.