We're actively recruiting a 1st Line Support Engineer to join our dynamic Service Desk team.
From infrastructure and cloud solutions to cyber security, managed services and beyond, our partnership-based approach delivers long-term value for our customers.
In over 25 years, it's made us a trusted provider to organisations across the public and private sectors.
Essential experience working within a higher education environment
2 days a week onsite in Manchester
Our IT Services team is a dynamic, fast-paced department dedicated to providing exceptional customer service and high-quality technology solutions to support our staff.
The Business Analyst will work as part of a multi-disciplined team to manage a customer's requirements through the project life cycle from initial analysis, requirements definition, documentation and development through to testing.
They will be responsible for communication of any requirements to the project team as well as the wider business audience as necessary
Essential experience
Experience working on large Central government digital transformation projects.
You will be expected to assist the support team in their duties, providing 1st/2nd/3rd line support, via email/phone, in-person and remotely.
Reporting to the firms IT Director, you will be responsible for managing a team of 4 IT Support Analysts, whilst providing hands-on technical support for all UK offices.
Assist the Senior IT Engineer in managing the desktop/infrastructure projects.
Lead and manage small cross-site team of 2 Support Analysts responsible for resolving Share-Point Online and Microsoft Power Platform technical issues.
Lead on working with various stakeholders to analyse business requirements, design a solution, build and deploy (including change and release processes, testing and user guidance) SharePoint Online and Microsoft Power Platform business services.
General
GSA Techsource is currently recruiting for a M365 Developer who will be working for a public sector client.
Sellick Partnership are supporting a well-known Social Housing specialist based in Manchester to recruit a Customer Service Advisor to join their team.
Temporary - ongoing
Duties of the Customer Service Advisor role may include
Liaising with customers effectively to provide high levels of customer satisfaction and commercial success.
Posted by IQ Talent Solutions • £400/day to £500/day
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Business Analyst with full end to end experience of supporting case management system projects on CRM Dynamics is needed to support our client on a digital transformation project.
The Business Analyst will be tasked with end to end process mapping and redesign to improve their current case management systems and process on CRM Dynamics to transform the user journey and experience.
Business Analyst- Case Management Systems- CRM Dynamics- Essential Experience
Excellent core Business Analysis skills with the ability to capture requirements and map business systems processes.
Salt is working with a leading retailer dedicated to providing the best products and services for pet owners, who are seeking an experienced Digital Analyst to join on a fixed term contract.
Hybrid working in Manchester (2 days onsite per week)
This role is pivotal in driving digital analytics across all elements of the digital ecosystem by delivering actionable insights to enhance conversion rates and optimise media spend efficiency.