Hales Group are seeking a Customer Service Coordinator with excellent administration skills to provide a comprehensive 'one stop' service for customers reporting general property related issues, then scheduling resources to ensure that customers are provided with a timely response.
This is a high paced customer services role, excellent telephone manner and IT skills are essential, good communication skills and customer service experience.
Duties will include
Providing the first point of contact for tenant, housing officer and stake holder enquiries and providing appropriate advice and information on Housing Repairs and Maintenance.
Thera East Anglia is looking for Support Workers to work at our short breaks and community support base in Alpington (South Norwich).
Are you friendly, understanding, adaptable and looking for a new challenge?
You will join us on a permanent basis, with full-time, part-time and relief hours available.In return, you will receive a competitive salary of £12.43 per hour.
We're currently seeking a motivated Contract Coordinator to join our client's team.
In this role, you will be responsible for ensuring the agreed programme is running to schedule and providing excellent customer service to our end customers.
Job Location - North Walsham (this is an office-based role), working 8:00 am - 5:00 pm Monday to Thursday and 8:00 am - 4:30 pm Fridays
This position reports to the Nurse/Senior Support Worker.
About the Role
As a Support Worker, you will play a vital role as part of a dedicated team, ensuring the personal care needs of our residents are met with the utmost respect for their dignity and a commitment to promoting their independence.
Your responsibilities will extend to maintaining consistently high standards in our care services, providing attentive care to our residents, and engaging in various day-to-day activities within our home.
Support Worker Pay rate: ££12.82 an hour (weekly pay) Shift Pattern: Days- 8:00am 8:00pm, Mon to Sun Nights- 8:00pm - 8:00am, Mon to Sun Requirements: Unfortunately, we cannot provide VISA sponsorship and we do not hire on a relocation basis, you must currently be based in/around the Norwich area and able to commute.
If you are resilient, reliable, empathetic and looking for a role that truly makes a difference to someone else's life then we want to hear from you.
We've got an exciting opportunity for the right person to work with an individual living in Norwich.