The highest levels of customer service to our internal and external stakeholders by providing and maintaining a central hub of relevant and accurate data.Key Responsibilities
Purpose of the RoleThe purpose of the role is to provide support to the Facilities Management Network, reporting to the Operations Manager.
To work alongside the Facilities Management team in a support role, learning the key aspects of the FM role.
Purpose of the RoleAs the Guest Services Assistant you will ensure exemplary standards in communication to our customers, retailers and team members and be an ambassador for World Class Service delivery within The Trafford Centre.
Our Customer Services team is on hand to help our customers with any query they have, we are on hand to proactively assist our customers face to face, telephone, and digital platforms.
Your daily routine will vary so the ability to adapt to an ever-changing environment with an emphasis on proactive engagement is a must.
Conduct initial assessments to understand customer needs and opportunities' and use coaching techniques to understand the root cause of the issue requiring support.
Use a strengths based approach, building on the attributes of our customers, to help them to develop the skills required to sustain their tenancy and assist in resolving complex benefit issues.
General
Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more.
We are currently recruiting for a Helpdesk Supervisor based in Manchester to Provide clerical support to the Facilities Maintenance and Compliance Unit with an essential element of customer service - receiving, understanding and communicating customers' requests by telephone or e-mail.
Contribute in setting, developing, monitoring and implementing a range of clerical support systems in respect of the Facilities Maintenance and Compliance Unit's activities.
Key details / responsibilities
Provide clerical support to the Facilities Maintenance and Compliance, to assist them in providing an effective, efficient service to Estates customers.
We are seeking Support Workers for our Supported Living Services in Greator Manchester and surrounding .
The role will involve providing care and personalised support to individuals to improve their health and wellbeing and to develop their quality of life and independence.
This will include support with activities in the home and in the wider community, building connections and relationships with others.
An exciting opportunity for an Import Logistics Co-Ordinatorto join aleading fashion importer and exporter with over 5 years experience supplying ladies and menswear to wholesalers, retailers, garden centres and trailers across the UK and Europe
The successful candidate will be responsible for managing and coordinating the importation process from overseas suppliers to our warehouse, ensuring timely delivery and compliance with all regulatory requirements.
Key Responsibilities
Liaise with overseas suppliers and freight agents to ensure smooth and timely shipment of goods.