In this crucial role, you'll be providing comprehensive technical telephone support to customers, including first-line support, triaging and resolving complex customer enquiries promptly and efficiently.
If the fault cannot be repaired over the phone, you'll be ordering parts required to repair and dispatching as technician within the agreed service levels.
Looking for a role combining customer service and administration
This is a great opportunity for someone looking to develop their experience in a global organisation, with excellent training and onboarding.
Industries Considered: We welcome applicants from Rolling Stock, Aviation, Plant, Automotive, HGV, PCV, Marine, Armed Forces and other similar backgrounds
Industries Considered: We welcome applicants from Rolling Stock, Aviation, Plant, Automotive, HGV, PCV, Marine, Armed Forces and other similar backgrounds
Industries Considered: We welcome applicants from Rolling Stock, Aviation, Plant, Automotive, HGV, PCV, Marine, Armed Forces and other similar backgrounds
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
The Learning & Organisational Development Team is responsible for building, sourcing, and delivering learning opportunities to our people in order to help them succeed.
The team is made up of Learning and Organisational Development professionals who collaborate to build the skills, capabilities, and confidence of the workforce to enable a thriving culture.
Posted by Eclectic Recruitment • £28K/yr to £30K/yr
Main duties will include
Assisting customers with problem solving solutions.
General
Our client based in Cambridge are looking for a personable, Customer Service Advisor to join their business on a full time basis, initially as a maternity cover FTC.