We are seeking a detail-oriented Customer Service Coordinator to join our client's team on a long term temp basis.
You will be responsible for coordinating client account activities, tracking progress, and communicating with customers and suppliers to ensure projects are delivered on time and within budget.
Are you highly organized with a passion for managing client accounts?
We are looking for an experienced Administrator / Coordinator where you will be responsible for onboarding customers to ensure a smooth transition and contractual obligations are met.
You will deal with all associated administrative tasks, which will include uploading contracts, organising Health & Safety protocols are completed, as well as sending all information to the clients including manuals.
The successful individual will need to be a friendly and confident communicator, whilst also being highly organised and methodical.
You will be responsible for leading and coordinating the support for allocated clients by providing practical and personal support to residents in a way that is approachable, engaging, empathetic and flexible.
The recovery support worker will be part of a team providing effective, responsive, high-quality, resident focussed support services to address the presenting needs of our Residents.
You will be responsible for formulating comprehensive needs assessments and risk assessments resulting in an agreed support plan, you will need to be resilient, innovative, creative and have a commitment to working collaboratively within a harm minimisation and strengths/recovery framework.
We're looking for a Customer Service Coordinator to join a local company based in the heart of the Maylands estate in Hemel Hempstead on an initial ongoing temporary basis but with a view to moving into a permanent role in the near future if desired.
Within this role you would be speaking to their customers via phone, email and webchat and you'd be processing orders and doing the administration side of things for new customers and clients.
This is a very successful local company and team that are fully of energy, positivity and an extremely supportive culture - They're also an Employee Ownership Trust which means they are all individually invested in the future of the business, it adds to the positive culture of the business and also means they have added benefits to working with them down the line.
You will be responsible for supporting all their services by taking referrals by phone, email, setting up customer cases, and booking in appointments for colleagues.
Our client is looking for someone to join their trusted team on a fixed-term 6-month basis.