We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
Posted by Acuity Care Group Limited • £9.50/hr to £13.83/hr
Female Support WorkerPay rate: £9.50 to £13.83 (weekly pay) Shift Pattern: Full time hours - Monday - Sunday 12 hour shifts, 8am - 20:00pm & 20:00pm - 8:00amRequirements: UK driver's license, Mental health and Ideally brain injury experience but is desirable.Unfortunately, we cannot provide VISA sponsorship and we do not hire on a relocation basis, you must currently be based in/around the Wem area and able to commute.
She has an acquired brain injury, mental health and limited communication.Your role of support is to meet her medical, personal care, PEG feeding and day-to-day assistance needs.
We've got an exciting opportunity for the right person to work with an individual living in Wem.
Reporting to and taking day-to-day direction from the customer service team leader, this varied Customer Service Representative role involves managing customer support tasks and assisting the sales team to achieve quality objectives and business goals, including tracking and achieving the sales plan.
Turn your customer service experience into a career with the West Group - join us as a Customer Service Representative today!
If you're a proactive team player looking for a role that challenges you to showcase your customer service experience with varied tasks, we want to hear from you!