As a Planner, you will be part of the Transport Inter-site planning team, working alongside Bio-Recycling and site operations teams to ensure Inventory holding plans are efficient and effectively implemented to guarantee high service levels at optimum cost.
Your role will form part of the Logistics Management Centre, the in-house centre of excellence for complex and diverse logistics functions across Thames Water.
You will be working within a unique cross-functional team, balancing operational demand and strategic thinking, influencing decisions at different levels up to senior management, and helping shape what we do every day and in the future.
This is a full time role working 38 hours per week with shifts Sunday to Thursday.
You will be expected to ensure our customers' needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same.
What you'll be doing as a Customer Experience Coordinator
Ensure compliance with internal processes and procedures and external regulations and best practices.
General
As well as engaging with customers about our projects, the successful candidate will also be promoting these to public figures such as elected councillors and Members of Parliament.
This is a high-profile customer and stakeholder-facing role supporting the delivery of our biggest ever capital delivery programme AMP7.
In Team Digital, we're planning for a future where the technology solutions we co-create and design enable us to achieve our goal to protect our greatest natural resource and allow our customers, communities and the environment to thrive.
As a team, our vision is to create an everyday digital experience for the people we serve - our customers - by putting them at the heart of everything we do.
As part of our award-winning team you'll help the business become an intelligent, connected organisation in order to deliver our digital transformation and turnaround... as part of the X team what role are they playing in making this happen.
You should be a commercial expert for the category that you lead.
Thames Water have embarked on an exciting Turnaround Plan to deliver life's essential service for years to come and to the millions of people who rely on us every day, the environment and our community.
A key pillar of the turnaround plan is to live within our means and therefore we require skilled strategic procurement individuals with strong commercial acumen to make a real difference in these challenging times.