As a Customer Service Representative, you will be an integral part of our Basingstoke team, responsible for efficiently managing workload and providing exceptional customer service.
Your primary objective will be to provide proactive and reactive support for the organisation's modern equipment.
As an End User Support Engineer, you will be responsible for providing exceptional technical support to end-users across the UK and Ireland.
You will be the first point of contact for all IT support queries and will work closely with a highly skilled team based in the UK and the India Operations Centre (IOC) as necessary.
The Team is the Group's independent 2nd line assurance function with a remit to undertake compliance, control, and risk-based assurance activities across all areas of the business, and this role is a pivotal to the Team's success as it takes day-to-day responsibility for supporting and delivering across many aspects of our annual risk assurance plan.
You'll work closely with other members of the team including Risk Assurance Managers who will lead on review activity.
This is a fantastic opportunity to join the Markerstudy Group Assurance Team as an Assurance Analyst.
Use expertise to develop others in the team in order to drive commercially successful outcomes.
Lead on pricing outcomes and use your analytical flair, commercial experience and trading expertise to improve pricing performance of BGL Own Brand Products and some of the UK's leading insurance brands.
Key Responsibilities
Responsible for accountable brands contribution to the annual Motor & Home trading plan.