You'll ensure that effective and efficient services are delivered to contractual service level agreements and our solutions are fit for service, creating growth opportunities where possible and driving service improvement plan.
You'll be responsible for monitoring and progressing client campaigns, activity, requests, and end to end service management across your portfolio.
As our Client Services Manager you will understand your clients and their needs, inside out.
My client are a leading provider of cutting-edge technology solutions in the Retail IT industry.
Their innovative products and services empower retailers to optimise operations, enhance customer experiences and drive business growth.
If you are passionate about technology, possess excellent communication skills and thrive in a fast-paced, customer-focused environment, we want to hear from you!
Are you passionate about making a real difference in IT service delivery and operations?
General
We are looking for a dedicated IT Operations Manager to join our team.
In this role, you'll oversee the day-to-day operations of our IT Help Desk, manage and mentor a team of IT Engineers, and ensure the smooth functioning of our IT infrastructure.
Hoddesdon (hybrid working after training considered, subject to criteria)
Residential Management Group is a market leading Managing Agent with superb systems and robust processes, so when you join us as a Client Accountant, you're equipped with the best support to deliver a service charge accounting service to our clients, that is second to none.