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Reporting to the General Manager, the Store Manager is ultimately responsible for the successful day-to-day running of the Store and the Department. Store Managers are responsible for building and inspiring high-performance teams of unique individuals who deliver positive experiences for customers on the sales floor and behind the scenes. You will need to make certain that standards of customer satisfaction are maintained at all times thus ensuring revenue is optimised. Most importantly, Store Managers share the Harvey Norman vision with employees and encourage their growth. This is a fantastic opportunity to work in exciting categories and work with some of the biggest tech brands including Apple, Samsung, HP, Google, Fit Bit and Microsoft. YOUR JOB - your tasks will include: Human Resources: recruitment and selection; coaching and performance management; roster and payroll management, team development, training and development. Store business operations, including managing profit and loss, special promotions, merchandising, displays and events, facility management, safety, security and banking, ensuring cash handling policies and procedures are carried out. Stock management responsibility, trend analysis, and measuring of sales figures. Meet and/or exceed store targets as directed by your General Manager and the company. Maintain current knowledge of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitions are doing. Updating colleagues on business performance, new initiatives, and other pertinent issues. Other duties as required to complete the Store Manager role. YOUR PROFILE - your knowledge, skills and experience include: Strong Leader of People Sales and Performance Coaching Problem Solver/Analytical Responsible/Reliable Commercial Awareness & Reporting Skills Marketer/Promoter WHY PEOPLE JOIN US We're dynamic and growing! Fun, high energy work environment. Culture of developing and promoting from within the company. Our entrepreneurial spirit. BENEFITS 28 days annual leave (pro rata) - increasing with your length of service, plus the opportunity to buy or sell annual leave. Ongoing training and development opportunities. Generous staff discounts. Birthday Day off (1 year service applies). Long service award. ADDITIONAL INFORMATION This is a permanent contract subject to a six-month probationary period. We need our employees to be flexible about when they work, covering store opening hours, attending head office meetings as required, including evenings, weekends and public holidays. The Store Manager is the store's primary key-holder and may be called to the store before, during, or after business hours in the event of an emergency. Store Managers must be willing to relocate to other national store locations as required.
Jennifer Griffiths Recruitment are looking for an experienced Store Manager for a Client in the Bridgend area. Permanent position. As the Store Manager, you will be responsible for overseeing all aspects of the store operations. Your leadership skills, organisational abilities and strong customer service focus will contribute to the success of the store. Job role Manage and oversee the daily store operations. Develop and implement strategies to improve store performance. Ensure excellent customer service and resolve any customer complaints. Train and Supervise staff, including scheduling and assigning tasks. Monitor inventory levels and order merchandise as needed. Maintain store appearance and cleanliness. Implement loss prevention measures to minimise theft and shrinkage. Prepare sales reports and analyse data to identify trends and opportunities for growth. Essential experience Previous experience in a retail management role. Strong team management skills. Excellent time management and organisational skills. Proficient in administrative tasks such as scheduling, inventory management, and sales reporting. Exceptional phone etiquette communication skills. Ability to sell products effectively and meet sales targets. Multilingual skills would be an advantage. Demonstrate leadership abilities in Managing a team. Proven ability to supervise employees and provide guidance. The hours of work are Monday to Friday/37 hours a week/8 hours a day. Benefits: Employee discount. Additional leave. Supplemental pay types: Bonus scheme. Loyalty bonus. Performance bonus. Quarterly bonus. Yearly bonus.