Our client is looking an experienced Settlement Specialist to join their team on a temporary basis for initially 3 months with a possibility of going permanent.
The role offers hybrid and flexible working and a competitive hourly rate.
The Settlement Specialist will be responsible for supporting the Revenue Manager in all revenue billing and assurance activities.
As a Customer Service Representative, you'll be responsible for the behind-the-scenes processing service, looking after all web and email-based customer enquiries, such as applications, enquiries, complaints, written correspondence and other back-office activities.
The role will involve providing specialist advice, quick thinking and cross referencing to clear set processes, guidance and systems.
You will move across different processes of the scheme learning new skills and processing different types of customer correspondence.