Our Customer Experience directorate are now seeking a Housing Services Development Lead - someone to facilitate the development and implementation of improved systems to provide a higher quality customer experience.
You will ensure critical business learning from customer feedback is embedded within our operational teams and processes, and work in close partnership with Stonewater's project teams to deliver transformative change.
Here at Stonewater, we are now looking for a Customer Complaints Officer to join our Customer Relations Team, which delivers our customer complaints service.
12 Month Fixed Term Contract
As our Customer Complaints Officer, you will work with customers, colleagues and contractors to respond to complaints.
We're known as the Supporting People Team; we are part of a larger team that provide a countywide adult social care service that supports vulnerable residents.
This is a hybrid position which allows the flexibility of working on site, from one of our offices or from a location of your choice to support work life balance.
This exciting opportunity has arisen to join a high performing team who work in and around Coventry delivering sign ups using our new digital technology.
We are brave, we are ambitious, we are honest, and we are Citizen!