Do you like to unpick complex queries and translate this using customer friendly language?
Do you have a keen eye for detail and enjoy a varied workload?
Are you passionate about providing exceptional customer service to customers, both internally and externally and putting them at the heart of everything you do?
Here at Stonewater, we are now looking for a Customer Complaints Officer to join our Customer Relations Team, which delivers our customer complaints service.
As our Customer Complaints Officer, you will work with customers, colleagues and contractors to respond to complaints.