We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
Posted by Acorn insurance & Financial Services LTD • £26K/yr to £34K/yr
You will be providing exceptional level of service and relationship management to our Fleet customers.
This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal).
We are currently recruiting a Senior Claims Handler to join the Fleet and Specialist product team.
Posted by Acorn insurance & Financial Services LTD • £24K/yr to £28K/yr
What you will be doing
Responding to Customer Queries about their insurance policies via phone, email and webchat.
General
Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries.
Posted by Acorn insurance & Financial Services LTD • £30K/yr to £35K/yr
You will be the key link between Panel Lawyers and the business.
We are seeking a highly-motivated, professional individual with effective communication skills to join our successful and Recoveries Team as a Litigation Handler.
You will be Reporting to the Recoveries Lead, mainly responsible for proactively managing a portfolio of cases suitable for recovery by litigation through to settlement.
We are a leading provider of accountancy and business advisory services across the UK.
We are looking for a proactive marketer (minimum 3 years' marketing experience) who wants to build on their skills across the full marketing mix, including events, campaign management, social media, copywriting, creative and advertising, as well as prospect and competitor research.
Being available to respond to client and colleague requests for assistance, guiding them with process, experience and system queries
Manage all client queries to ensure the best experience and resolution in a timely manner and escalate and articulate any significant issues to the appropriate owner including internal stakeholders and third parties as required
Assist end-users by directing them to available supporting material or information to improve their experience and ability to self-serve in the future
Posted by Acorn insurance & Financial Services LTD • £2.6K/yr to £35K/yr
You will also provide technical support and guidance to less experienced claims handlers and be available to act as a referral point.
When you join the PI team you will proactively manage a portfolio of motor claims.
This will be predominantly Third Party Personal Injury Claims (Portal and Non Portal) but with some exposure also to out of jurisdiction claims Property Damage, Credit Hire and Accident Damage from infancy through to settlement.
Posted by Acorn insurance & Financial Services LTD • £24K/yr to £28K/yr
The Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture.
The Renewals Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers.
Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries.