To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
Carry out reminder calls to customers for appointments
This is a remote role supporting clients across Birmingham and surrounding areas.
Our Case Managers work with clients to ensure that they don't just survive, but thrive - living their lives to the fullest - whatever that means to them - pursuing hobbies, interests, personal ambitions, education, career goals and whatever else inspires and engages them!
We have a wonderful opportunity for a Case Manager to join our friendly Rehab Without Walls team to manage all the moving parts of the client's rehabilitation process, introducing the right therapists and services at the right time, coordinating and quality assuring services provided and maintaining effective working relationships with all the parties involved.
The position entails providing assistance with medical, personal care, and daily tasks.
You will collaborate both independently and as part of a team, working shifts to ensure round-the-clock care.If you are resilient, reliable, empathetic and looking for a role that truly makes a difference to someone else's life then we want to hear from you.
We've got an exciting opportunity for the right person to work with an individual living in Birmingham providing first-class quality care to individuals in need.