This will include liaising with various departments internal and external.
To provide all housing reception services including housing and cashiers services, assisting customers with completion of relevant forms and correspondence, receiving visitors and dealing with all housing enquiries including maintenance, repairs, rent arrears, homelessness, housing advice, housing management, service charges, RTB and other related enquires.
To be responsible for maintenance follow up work, including job progression with Building Maintenance, Vale Works and other outside contractors and to prioritise repair work/inspections in accordance with the Council's adopted policy.
The Advice POD will be a one stop shop of various local services seeking to help residents/customers to access some basic support services (helping complete benefit forms, help with financial management, digital skills etc).
The post holder will be required to build on exciting relationships and partnerships within the Vale of Glamorgan to ensure adequate support service are available to individuals visiting the Advice POD.
The longer-term aim is to help customers develop skills and motivation to progress into other services including Adult Community Learning and Employability services.
We're all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers.As a Costa Barista, you'll not only enjoy the pride of working for the nation's favourite coffee shop, but you'll also receive great training and benefits.
Here at Costa Coffee, we want to inspire the world to love great coffee.
So, you're sure to enjoy Costa Coffee as much as our customers do.
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