We believe that anyone is capable of lasting change.
For more than 25 years we have been working with people to build positive and productive lives, whatever their past.
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives.
We are recruiting for a Service Desk Administrator to support 500people with all software used by the firm, including Accountancy, Tax, Practice management, Document management software, as well as Microsoft office applications, by answering and logging calls in a prompt, professional manner, resolving problems where possible and escalating where required to 2nd Line Helpdesk Support
To ensure provision of a high-quality internal service experience for all colleagues and Partners whilst ensuring Kreston Reeves policies, procedures and values are met.
We provide a hybrid working arrangement (3 days in the office and 2 days working from home) following your successful integration into the company.
You will handle diary management, minute-taking, financial monitoring, and be the first point of contact for the team.
As a Team Administrator, you will play a crucial role in supporting the planning, coordination, and smooth running of activities that maintain a diverse housing portfolio across Kent.
You will also ensure operations run efficiently, supporting senior team members in a range of administrative tasks.