Posted by Macildowie Recruitment and Retention • £24K/yr to £26K/yr
Key responsibilities
Assisting and supporting the management support team to ensure that tickets are Triaged promptly and within SLA.
Overview
Working for an outstanding and well-established IT outsourcing company, the Successful Customer Operations Coordinator will be responsible for providing support and co-ordination of telephone calls and ticket delegation to the Service Delivery team.
General
With a solid customer services ability and clear telephone manner, you will also be responsible for carrying out a range of daily administration tasks.
Major Recruitment Oldbury are delighted to be recruiting for a professional, forward thinking organisation in the Tamworth area, who are actively seeking an experience Customer Service Coordinator to join their busy office.
Duties and tasks will include
Manage all inbound customer service enquiries via phone, email, and CRM system, ensuring a professional and efficient response.
Triage enquiries to the appropriate departments, including Account Managers, Customer Success Teams, and Technical Support, while handling general enquiries independently.
We are looking for a skilled administrator to provide a high level of support to our Tenders team in the renewal of existing business and winning new business.
This is an exciting opportunity for someone with excellent administration skills to join our successful Bid and Tenders team.
Posted by Proftech Talent Ltd • £35K/yr to £45K/yr
This role will be instrumental during both the pivotal implementation phase and the vital period of ongoing system usage post-deployment.
Our client is looking for a dedicated Product Expert for their new ERP system, which is supplied by industry leaders Epicor, to join the team.
They are committed to providing comprehensive training, enabling you to become an adept user and teacher of these platforms, equipping you with the knowledge to train others effectively.
Hours per week: Variable Shift Rota - 18:00 - 06:00 - 42 hours per week
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues.
We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical Services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.