Acting as a lead officer in liaising with clients and Council solicitors in reviews and when defending County Court Actions.
To investigate, resolve and respond to formal and information senior level MP/member enquiries and complaints, including from the Ombudsman, regarding the services delivered by Housing Options service within statutory and corporate deadlines and foster a positive relationship with members in relation to their casework.
To provide an efficient and responsive casework review service, ensuring that all reviews and county court appeals are dealt with in accordance with legislation, Council policy, and statutory deadlines.
Customer Service Advisor working within the telephone call centre in Adult Social Care
To provide information and advice for service users, carers and care professionals.
To work as part of a team within Bromley Assessment & Care Management Division, to provide a high quality, prompt and effective front-line service to the public and other professionals:
Extensive knowledge of transport and highways processes and asset management
Position : Head of Strategic Transport & Highways
A demonstrable track record of managing a highways service in London Local Authority and a knowledge of the interrelationship between London Boroughs and Transport for London