As the Night Manager, you will be responsible for managing the night staff, dealing with any guest requests or issues that may arise, and ensuring that all hotel operations are running smoothly.
We are seeking a highly skilled and experienced Night Manager to oversee the hotel's overnight operations and ensure that our guests have a safe and comfortable stay.
Responsibilities
Managing the night staff and ensuring that they are performing their duties to a high standard.
To manage the Hospitality Catering Function, consistently delivering a high quality, efficient Hospitality service that meets or exceeds client, customer and Compass objectives.To build client relationships and instil trust in all aspects of the function.To assist other catering departments as requested.To deliver great service in line within all Company policies, procedures and guidelines.
Understand and deliver all contractual termsAct as first point on contact for all hospitality bookings.Communicate regularly with client (as per agreed Service level agreement)Implement and maintain a customer feedback process.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
The Block Management Assistant is responsible for the day-to-day administrative side of the business working for a team of portfolio managers.
You will be typing, undertaking mail merges, answering the phone, directing calls, dealing with clients and contractors, arranging meetings and appointments, updating spreadsheets and preparing weekly / quarterly reports.
General
Reports to: Associate Directors, working for the Senior Portfolio Managers and Portfolio Managers on a daily basis
At Anthem Management, you map the story of your success.
As one of the largest block property managers in the UK, hundreds of clients look to us to expertly manage their properties and tens of thousands of residents trust us to help them enjoy their homes.
Working alongside the Building Manager, they must be professional in manner and appearance at all times and available to assist residents, visitors and contractors with any enquiries they may have in a positive, solution-oriented way.
We are currently recruiting for a new Night Concierge to become a part of the team at our beautiful and modern site in Greenwich (SE10), with 636 private residential apartments.
The concierge is the first point of contact for all residents, visitors, and contractors.
Are you experienced leader who is passionate about delivering outstanding care and improving the lives of the people you and your dedicated team support?
Are you focused on person-centred values and willing to go the extra mile to achieve positive outcomes?