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Team Leader Northwest Homebased Full Time (37.5 hours), Permanent Position £27,025 Monday - Friday Job Summary/Objective: The Team Leader position is integral to our commitment to delivering an exceptional claimant experience and optimising the performance of our health professionals. This role offers a unique opportunity to lead a dedicated team, ensuring efficient operations, compliance, and a positive impact on claimants' journeys. Benefits: Fully homebased with all IT equipment provided Wide range of progression opportunities 25 days holiday ( bank holidays and birthday off) and private healthcare. UK wide restaurant discounts. Key Responsibilities: Provide strong leadership to a team of Administrators, fostering a culture of accountability, growth, and excellence. Being an approachable and supportive team member whilst empowering other members of the team to reach their full potential. Actively participate in team meetings and buzz calls' and encourage other team members to do so. Communicating important updates to team members using appropriate means. Ie Teams, emails and face to face. Claimant-Centric Approach: Ensure that claimants receive timely and informative communication, resulting in a positive experience. Lead the onboarding and training of employees within the region, contributing to a skilled and capable workforce. Implement approved changes to processes and procedures, ensuring they are comprehensively followed and understood. Serve as the initial point of contact for escalations at the Assessment level, addressing issues promptly and professionally. Qualifications and Skills: Leadership Experience: Demonstrated experience in a leadership or supervisory role, showcasing strong managerial skills. Communication Proficiency: Exceptional communication and interpersonal abilities are essential. Team Management: Proven track record in managing teams and enhancing their performance. How to Apply: Feel free to apply directly or contact for more info!