Our client is looking for a customer service and target focused individual to join their retentions team.
Using your natural communication skills, you will be the first point of contact for all customers coming to the end of their existing agreements.
By using your listening skills and asking open questions, you will build a rapport with the individuals to enable you to understand the customers' requirements and offer them new products or services to retain them within the business.
Our client based in Orpington are on a huge journey and looking for likeminded top talent to join their fun-loving, hardworking team in achieving ambitious goals.
Reporting to the Contact Centre Team Lead, the Customer Support Advisor will be the first point of contact in all interactions with the customer and member base, including students, members, employers, and customers, ensuring a first class and personalised experience is delivered.
The role is key in providing exceptional customer service experience and improving customer satisfaction retention rates and increasing sales of qualifications, training, and memberships.
We are working with a growing and innovative Membership body in central London to find their newest Contact Centre team member.
At Boundless Learning you will have the opportunity to collaborate with passionate, diverse teams, where your ideas are valued, and your expertise is respected.
We put learner success at the heart of everything we do, empowering our partners to deliver personalized, learner-centric experiences that boost access and create economic mobility.
At Boundless Learning we are empowering our partners to deliver exceptional experiences that expand opportunities for learners around the world.
Benefits: Annual salary reviews, progression opportunities, pension, 20 days holiday ( bank holidays) birthday days off, company social events, free parking, casual dress code
This is a great opportunity for an experienced Customer Service Advisor to join a UK-leading Equipment Company, located in the Biggin Hill area.
The business are specialists in the supply of access solutions from their busy distribution centre, and with a multimillion-pound turnover, are leaders in their field.
We are seeking an individual with customer service experience, you will have ideally have worked previously within a customer service focused environment, perhaps within an inbound and outbound contract centre or call centre environment.
This position is initial a 12 month fixed term contract.
Who you will be working for
Our Client is a membership organisation located in the City.
My client who are a successful Debt Recovery Agency are looking for an Customer Service Advisor to join their team - Previous experience in a collections environment would be an advantage but not essential as full training will be given.
This is an exciting opportunity for an ambitious candidate looking to start their career or looking for a change.