Reporting to the IT Desktop Manager, your key responsibilities will include providing support for the desktop estate across all computing devices, including laptops, desktops, tablets, and mobile phones.
We have a fantastic opportunity to join our growing business as a Device Analyst!
You will manage the service desk tickets in your queue, providing timely updates to our user base, and ensure customer service excellence by monitoring tickets on our ticketing system and reviewing customer feedback.
You will be working Monday to Friday, 12:30 to 15:30, 15 hours per week, on a permanent, part-time basis.
To create and maintain a quality standard to the agreed specification within set time limits within a specific area and to minimise the amount of waste litter around key areas of the site at core times during the day working closely with the site team and also undertaking ad hoc janitorial duties as requested.
We are working with a well-established client based in Peterlee, who is in search of a versatile Business Administrator to support their three core departments: Sales & Marketing, Finance, and Production.
Key Responsibilities
This is a diverse role and would be ideal for someone looking to expand their skill set.
Do you hold a Level 4 Certificate in Education and Training (CTLLS or equivalent) and have a minimum of 5 years' experience working within the educational environment.
We are looking to speak to experienced Skills Tutors who are looking for a new challenge.
Gillespie Recruitment are delighted to be supporting one of the region's leading training providers in their search for a Skills Tutor as they expand their team.