We are looking for a passionate 1st Line Support Coordinator to join a financial services company based in Bracknell and deliver excellent customer service results for our end client.
It is the role of the 1st line Support Coordinator to handle daily support issues, time-sensitive queries, and common challenges through to resolution.
As a 1st line Support Coordinator, you will provide support to internal stakeholders and will require a broad understanding of technical procedures and products.
As administrative support to the Account Management team, you will be the primary point of contact for our existing vendors, ensuring their needs are met and their customer experience is exceptional.
Salary and Perks: £25,000 - £28,000, private healthcare, generous pension, and holidays!
You will support the full life-cycle of vendor proposals, from initial discussions to final implementation, all while working closely with our talented team to achieve ambitious monthly and quarterly targets.