Working as part of our friendly and supportive Customer Services team, you will be handling inbound calls from residents, businesses and visitors resolving as many as possible at first point of contact.
Duties also include handling enquiries received via email and through our online forms, occasional face to face duties at our reception and other administrative tasks as required.
Assist in the creation and implementation of marketing plans and campaigns to promote the exhibitions across various channels, including digital, social media, email, and print
Job Purpose
As Marketing Executive, you will play a pivotal role in supporting the marketing efforts for a portfolio of trade exhibitions ad magazines.
Working closely with the Brand Manager and both internal and external stakeholders, you will contribute to the development and execution of comprehensive marketing strategies aimed at maximizing attendance, engagement, and overall success of our events and the growth of our publications.
You'll be confident in managing the various marketing demands across several products (exhibitions/conferences/magazines) utilising a structured and logical process and your communication skills and attention to detail will be second-to-none.
As Marketing Manager, you'll play a key role in developing and delivering the marketing strategy for a portfolio of leading trade exhibitions and publications.
You'll work with the marketing executive(s) to deliver great campaigns and develop great relationships with both internal and external stakeholders to ensure we maximise attendance, engagement, ultimately deliver brilliant events.
Requirements: Administrative experience within Financial Services, Insurance or Banking is key
Great chance for someone with administration experience within either mortgage, pensions, banking, insurance or any area of Financial Services to break into a business known for training & developing staff.
WFH: After initial training, the working dynamics can be 4 days p/w office 1-day WFH
The role of the customer service executive is key to the success of our business as the first point of contact and could be the first time that our client's customers have had contact with the business.
General
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