My client, a successful financial business in Chester is looking to recruit Customer Collections Advisors to join their Customer Finance Support team.
This role will involve communicating with customers who have failed to meet their contractual payments towards their Hire Purchase agreement.
You will assess each customer's circumstances on a case-by-case basis to ensure the right outcome is achieved and where possible and affordable, negotiate a payment or an arrangement to bring the customers agreement up to date as soon as possible.
An opportunity to join an expanding and progressive company as a Customer Service and Sales Advisor (6-9 months) in a fast-paced and varied environment.
The focus of the Collections and Customer Support Associate role is working with the customers to achieve an outcome that works for both the customer and the business, whilst ensuring the business meets its performance targets, together with due regard to all regulatory requirements.
This is an exceptional opportunity to be part of a fast-paced team in a busy call centre contacting customers in arrears.
Hours of work are 8-4, 9-5, 10-6 Monday to Friday, with 2 Saturday mornings per month - the Saturdays will be working from home.
At Aldi, you'll never find yourself bored and twiddling your thumbs on the till as a Store Assistant.
You'll do everything from checking off deliveries to dealing with enquiries or ensuring that the shelves are fully stocked with well-presented products.