As a Store Manager in one of our Centres of Expertise, your job will be to lead, inspire and strengthen the capability of the store team, to deliver a centre of expertise for customer experience, team development, business performance and profitability.
As a Store Manager - Centre of Expertise you will help shape the company future thinking and be the very best of Boots Opticians.Key responsibilities include:
About the opportunityAn important role in providing our customers and patients the very best experience at Boots Opticians throughout the customer journey.
You don't need optical experience to join us as a Retail Assistant, but you will have worked in a retail or a customer-facing environment.
This is a fantastic opportunity to join a business that puts the customer at the heart of everything we do.
Our Mobile Dispensing Opticians play a key role in the area at providing crucial clinical support in stores for regulated dispensing.
You will work very closely with a Mobile Optometrist and provide a customer experience where there is a seamless journey for the patient from chair to dispense.key responsibilities include:
As a Store Manager in one of our Centres of Expertise, your job will be to lead, inspire and strengthen the capability of the store team, to deliver a centre of expertise for customer experience, team development, business performance and profitability.
As a Store Manager - Centre of Expertise you will help shape the company future thinking and be the very best of Boots Opticians.Key responsibilities include:
Supporting the Customer Operations Manager with ongoing relationship management.
Customer Experience LeadVacancy closing date: 14th June 2024Recruitment Partner: Emily Smith-KennyWe have a new and exciting opportunity for a Customer Experience Lead to join our Customer Operations Team, and become an expert in our Contact Lens Reward Plan (CLRP).Reporting into the Customer Operations Manager, you will provide support to Partners within the business, and will have internal line management responsibilities for a team of Customer Liaison Specialists, who manage all customer communications via written, verbal and social interaction.About the roleYou will receive training on all aspects of the CLRP, with a view to provide 'Train the Trainer' support to Partners, ensuring that they are well equipped to deliver an enhanced customer experience and commercial performance to customers on the plan.Responsibilities of the role include: Supporting external partners with on-site training.
Liaison with support teams such as Professional Services, CLRP Category Managers and Marketing teams.
The individual will be a key member of the business unit leadership team.
This person will need to build big relationships across multiple stakeholders in order build and shape the future of the categories that they lead directly, as well as the wider business unit performance.
Based at our Nottingham support office, with ad hoc store visits, this full-time role combines the best of commercial, marketing and insight to deliver market leading Travel Retail propositions.This is a twelve-month contract with the potential for permanency when we demonstrate the value this productivity focus can deliver.
This role is pivotal in driving the delivery of the best strategies and plans for the Travel Retail business at Boots, ensuring this is delivered in a way that hits all the financial, customer and operational targets.
Go to Market Lead - TravelContract: 12 month FTC/Secondment - Full or Part time opportunity available Closing date: 31st May Recruitment Partner: David Hancock -