We are currently seeking enthusiastic and customer-focused individuals to join our clients friendly Member Connect team as Contact Centre Representatives.
As a leading UK consulting and administration organisation specialising in the pensions and insurance sectors, our client is dedicated to creating a vibrant workplace where diversity is valued and employees can thrive.
We are currently seeking enthusiastic and customer-focused individuals to join our clients friendly Member Connect team as Contact Centre Representatives.
As a leading UK consulting and administration organisation specialising in the pensions and insurance sectors, our client is dedicated to creating a vibrant workplace where diversity is valued and employees can thrive.
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Working pattern: varied shifts including early mornings (from 5:45am), afternoons, late evenings (until 10:15pm) and weekends, to be discussed at interview
My client is a prestigious and highly respected law firm with a strong presence in Newcastle and a track record of excellence in personal injury and employer's liability law.
Our commitment to delivering top-notch legal services to our clients has made us one of the leading law firms in the region.
In this role, you will be at the forefront of our client's mission.
Key Responsibilities
Raising customer sales orders and supplier purchase orders on our internal system, ensuring all data entered is accurate.
Investigating and resolving customer problems, which may include issuing refunds, arranging returns, or escalating issues to the appropriate department.