We are seeking a dedicated and compassionate Complaints Officer to join our Social Housing team on a temporary basis.
The successful candidate will handle and resolve complaints from tenants and residents, ensuring that issues are addressed promptly and effectively.
The role requires excellent communication skills, a strong understanding of social housing policies, and a commitment to delivering high-quality customer service.
To gather information, analyse and assess to manage risk, re-offending and safety/wellbeing accurately using appropriate screening and assessment tools; taking necessary measures to ensure welfare needs are dealt with effectively and public protection considerations are appropriately managed.
To effectively engage with young people from diverse backgrounds at all stages of case management including during assessment, review and delivery of interventions/programmes.
To create in conjunction with young people and families, bespoke intervention plans to address all areas of need and to regularly review the plans to ensure their suitability and effectiveness.
Posted by General Pharmaceutical Council • £75K/yr to £90K/yr
We are seeking a strategic and dynamic individual to lead our Adjudication and Associates team to ensure our hearings function runs smoothly whilst supporting our strategic vision for regulatory excellence.
Head of Professionals Regulation (Adjudication and Associates)- 15 month Fixed Term Contract
Posted by Red Snapper Group • £20.30/hr to £26.45/hr
We are recruiting on behalf of our client for a Probation Officer based in Cambridge.
Post holders will undertake the full range of offender management tasks with offenders under supervision including assessment, sentence implementation and producing reports; utilising service procedures and practice directions to underpin professional judgement.
Red Snapper Justice are part of a niche recruitment agency, who provide staffing services to the offender management and criminal justice sectors.
General duties of a Review Officer with excellent knowledge and practical application of the law.
Experience of carrying out robust enquiries and sound decision making is essential.
Candidates must have experience of dealing with solicitors and other advocates representing clients requesting reviews under section 202 of the Housing Act.