Posted by Employment Specialists Ltd • £35K/yr to £45K/yr
Our expanding Insurance client has created a new role of Complaints Manager to join their Central Assurance Department.
This will suit an experienced Complaints/Customer Relations professional from the Insurance Industry, so you can lead this vital business activity forward for the Group.
You will be supporting all Group Companies, meaning that you will be involved in a wide variety of cases across all their Operations.
This will include independent management of group-wide Compliance frameworks for one or more entities/jurisdictions and to provide experienced support including - updating the Compliance Management CRM system, distributing communications and training materials, management of team folders, updating Excel spreadsheets, processing invoices, updating new client information, creating reports, and providing general ad-hoc administrative support.
Reporting to the Group Compliance Manager for the development, execution, and oversight of operational procedures relevant to the Groupwide Compliance Management framework.
Key Responsibilities/experience required
Provide subject matter expertise (review and analysis) for enquiries/escalations for areas of assigned responsibility.
The purpose is to provide and analyse management information for the business including challenging assumptions and performance where appropriate as well as providing continuous improvement towards the development of financial and related systems.
Atkinson Moss are pleased to be working with a successful business south of Norwich as they look to recruit a Management Accountant.