This role is based in Liverpool with travel to other sites in the North West required.
As the UK's largest commercial contracting organisation owned by a housing association, we are committed to delivering top-tier service to our clients and their residents.
HMS is the North West's fastest-growing contractor and a subsidiary of the Torus Group.
We are working with a provider of social housing, who are looking to recruit a Responsive Repairs Manager initially on a 6-month interim basis.
With full responsibility of the voids and responsive repairs department, you will lead the team to deliver a consistent and accessible service for all customers to ensure they are able to live safely in their homes.
You will ensure that all services are delivered in a person-centered way, with a clear vision for excellent customer service standards and a culture of striving to exceed customer expectation.
Develop people strategies/plans that help drive business performance.
General
Take the lead to deal with critical issues and problems as they arise for client projects and retained solutions that include: Absence management, Disciplinary & Grievances, Settlements & Exits, Dispute resolution, Mediation, Mergers & Acquisitions, Crisis Management, Employment Law, HR advice, Health & Safety, Strategy & Planning, Management, and Employee relations.
HR Business Partners fulfill a client-facing role, involving playing an integral part in the employee relations area of an organisation, working at a strategic and an operational level, and driving business initiatives.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
Do you have experience in an asset protection services environment
We have a great opportunity to join our award-winning business and be part of a dynamic team as a Protective Service Officer Response team based out of North West of England.
General
Are you passionate about Security and service delivery.
Do you thrive in an environment where your skills and abilities are put to the test?