To promote and deliver a high standard of customer care for all residents, ensuring strong communication links exist between the resident, the client, the call centre and the operational team enabling the works to be managed effectively and proactively addressing any issues as they arise.
Specific Responsibilities
Ensure that HSE & Q standards, operating processes, company policies and all legislative requirements are understood, implemented and adhered to at all times.
General
Our client is a leader within the built environment, working on multi-million projects throughout the UK.
I am recruiting for a local authority who is looking to recruit a Resident Liaison Officer to the Fire Safety Team in Capital Works.You will liaise with stakeholders across the service to maintain the highest standard of service for our residents.
Regular neighbourhood presence, including meeting with Project Managers, Neighbourhood Housing Officers, Caretakers, residents, elected members and other stakeholders.
You will work closely with the Project Managers in the Capital Works team to ensure that residents are supported during the delivery of the works to their homes.
Here at Howells, we are working with a leading Social Housing contractor to recruit a trainee Resident Liaison Officer to join their team in North London.
Here at Howells, we are working with a leading Social Housing contractor to recruit a trainee Resident Liaison Officer to join their team in West London.
Previous experience in a Resident / Community Liaison role within the construction industry is essential.
Permanent - 40 Hours per week
We are looking for a highly organised, motivated, and confident individual to deliver a full community liaison and customer care service to our Hertfordshire new build sites.
Previous experience in a Resident / Community Liaison role within the construction industry is essential.
We are looking for a highly organised, motivated, and confident individual to deliver a full community liaison and customer care service to our London new build sites, specifically in the South East London area, with the requirement to multiple sites in Woolwich, Sydenham and Thamesmead.