Due to company growth and expansion, our client is looking for a Resource Scheduling Analyst who will be responsible for creating, maintaining, and optimising staff schedules using workforce management tools (Specifically - Verint, and or NICE/Genesys or relevant WFM tool).
This role will also ensure that schedules align with forecasts and real-time operational needs.
You'll be
Optimising WFM scheduling to achieve organisational performance objectives, developing tools/techniques/UDA/technology ensuring full use of system is exploited and contractual SLA are met and benefited from the solution.
Due to company growth and expansion, our client is looking for a Resource Scheduling Analyst who will be responsible for creating, maintaining, and optimising staff schedules using workforce management tools (Specifically - Verint, and or NICE/Genesys or relevant WFM tool).
This role will also ensure that schedules align with forecasts and real-time operational needs.
You'll be
Optimising WFM scheduling to achieve organisational performance objectives, developing tools/techniques/UDA/technology ensuring full use of system is exploited and contractual SLA are met and benefited from the solution.
Head Resourcing are looking for a business analyst for a company who operate within investment management.
The role involves analysing and understanding business requirements, primarily but not exclusively focusing on the Charles River Investment Management System.
In return you will receive a salary of £75k - £90k, the role can be based in either London or Edinburgh 3 days per week on site and does not offer sponsorship.
We have an exciting new opportunity for a Business Analyst to Join Resource Solutions as a Workforce Consultant.
As an Employed Workforce Consultant, you will benefit from permanent employment with Resource Solutions and will be deployed on an interim or project basis into our clients' organisations, in return we will provide you with the opportunity to develop your skills with ongoing training and professional accreditations.
International Technology & Advanced Analytics (IT2A) is a multi-national function of Walgreens Boots Alliance (WBA) based in the UK, Europe, Asia, South America and the USA.
The Asset Analyst role will receive all the training and support necessary to maintain the asset data that underpins our portfolio to maximise their lifetime revenue, while helping to resolve queries.
This individual will: Provide first-class front-line support for our network and meter assets to ensure we provide a best-in-class service.
Ensure 100% of asset data and records are captured and kept up to date and accurate within specified SLAs.