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Reception Meet & Greet Administration We are seeking a hugely talented Receptionist to join our client every other weekend on a permanent basis. Within the role you will; Ensure the highest level of customer care and satisfaction at all times Ensure all customers and visitors receive a pleasant and courteous welcome, promoting the professional image of the company Answer all internal and external calls swiftly and direct them effectively Ensure compliance with company policies and industry guidelines Ensure the Reception/Welcome Area of the business is kept clear of clutter at all times Ensure any personal items are kept out of sight Key Tasks Record each opportunity, contact and follow-up accurately onto daily activity control system Maintain the Service Log throughout the day and update customers accordingly Assist in promotional activities. Approach and receive customers promptly and courteously at all times Handle dissatisfied customers calmly, resolve complaints with sensitivity. Maintain a tidy work area Ad-Hoc Clerical duties in busy/peak times Hours are: Saturday 09:00 17:00 (7.5hrs) Sunday 10:00 16:00 (6hrs)