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Reception Meet & Greet Administration We are seeking a hugely talented Receptionist to join our client every other weekend on a permanent basis. Within the role you will; Ensure the highest level of customer care and satisfaction at all times Ensure all customers and visitors receive a pleasant and courteous welcome, promoting the professional image of the company Answer all internal and external calls swiftly and direct them effectively Ensure compliance with company policies and industry guidelines Ensure the Reception/Welcome Area of the business is kept clear of clutter at all times Ensure any personal items are kept out of sight Key Tasks Record each opportunity, contact and follow-up accurately onto daily activity control system Maintain the Service Log throughout the day and update customers accordingly Assist in promotional activities. Approach and receive customers promptly and courteously at all times Handle dissatisfied customers calmly, resolve complaints with sensitivity. Maintain a tidy work area Ad-Hoc Clerical duties in busy/peak times Hours are: Saturday 09:00 17:00 (7.5hrs) Sunday 10:00 16:00 (6hrs)
About Us: We are a dedicated organization committed to providing exceptional support and services. We are seeking a reliable and organized Receptionist/Office Administrator to join our team. The successful candidate will ensure smooth operation of our reception area and administrative functions, contributing to a welcoming and efficient environment. Key Responsibilities: Reception Duties: Cover reception, answer telephone calls, and greet visitors to the building. Maintain a professional and courteous demeanor at all times. Administrative Support: Record incoming/outgoing mail onto relevant spreadsheets. Book taxis, train, and bus travel as required. Book accommodation for staff and visitors. Assist in processing credit card spends. Update information onto the Carefirst Client Record System. Assist with invoice processing. Manage pool car and room bookings. Attend the local post office for various tasks. Assist with archiving, scanning, and printing. Perform general finance and admin tasks as required. Person Specification: Essential: Excellent verbal and written communication skills. Strong organizational skills with attention to detail. Proficiency in Microsoft Office applications (Word, Excel, Outlook). Ability to provide excellent customer service and maintain a professional demeanor. Ability to handle multiple tasks simultaneously and work under pressure. Ability to work as part of a team and independently. DBS Check: Must have a current DBS check. Desirable: Experience: Previous experience in a reception or administrative role. Systems Knowledge: Familiarity with the Carefirst Client Record System. Finance Skills: Basic understanding of financial processes and invoice handling. How to Apply: If you meet the above criteria and are passionate about contributing to a supportive environment, please submit your CV outlining your suitability for the role