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Position: Trainee Chef Location: Folkestone, Kent Role: Permanent Salary: £12.04 per hour Hours: Full Time (44 weeks per year) Our client is an independent, day and boarding, sixth form college and is part of a group of elite educational establishments. They offer a gold standard A-level programme in traditional subjects providing the best academic preparation for entry into the world's most competitive universities. An exciting opportunity has arisen for a Trainee Chef to assist the Head Chef and Second Chef in the kitchen operation and ensure the Colleges outstanding reputation for food quality is always maintained. If you are excited about the food industry, have experience or willingness to learn in catering and are professional, organised individual with a passion for success, then we would love to hear from you. This is a full time position working 44 weeks per year. Holiday is taken outside of term time and specific courses they run, (Easter/Summer courses). It's paid at an hourly rate inclusive of holiday entitlement. Holiday is 20 days 8 statutory bank holidays which can be taken in the 3 weeks break at Christmas, 1 week at Easter and 2 weeks at the end of the summer holiday. The current rota is a 2 week rolling rota. Week 1 8.00am - 4.30pm Mon-Fri Week 2 8.00am - 4.30pm Mon-Thurs 8.00am - 2.00pm 5.00pm - 8.00pm Saturday Key Responsibilities Ensuring compliance to sanitation. Hygiene, health and safety legislation and organisational quality requirements Help to coordinate food preparation Help to prepare and cook food as well as salad prep Help with quality management of food Help with general cleaning required in the kitchen Effective liaison, support and assistance with the organisation Assist generally in the kitchen and dining room as directed Receive training so you can assist with accurate records, ordering and menu planning as agreed Set an example for the catering team of commitment, work ethic and personal character Adhere to all organisational policies and procedures From time to time you may be expected to be part of special projects as are reasonably required of your job role You are responsible for your allocated workload and must meet all targets as agreed with you Line Manager. You must contribute towards the smooth running of the organisational generally. Working within a small team within a fast-paced and pressurised environment Assisting with the preparation of food ensuring they match menu specifications and meet the quality standard and presentation Being trained and adhering to Food Safety Standards, maintaining high levels of cleanliness in the kitchen at all times - we expect to maintain a 5 Hygiene rating at all times. Qualifications Level 1 and 2 Food Safety Awards Minimum 6 months relevant experience Awareness of manual handling techniques Awareness of Control of Substances Hazardous to Health Regulations (COSHH) and chemical safety Experience of kitchen equipment, including dangerous equipment such as knives Competent level of English spoken and written Knowledge and Experience Attention to detail and ability to deliver high-quality work Excellent written and spoken English with good communication skills They are committed to staff development, creativity, giving everyone a voice, wellbeing, diversity and equality, and fostering a culture of trust and transparency. Working with them comes with various benefits, including: Cycle to work scheme Complimentary lunch and beverages during term time Gym membership Employee assistance program Professional development opportunities Membership in the wider Group community New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Twitter: @nagforjobs
Customer Resolutions Manager (£47,121 per annum, permanent, full-time) Job Role You will be leading our busy complaints and customer feedback service, ensuring that feedback is investigated swiftly and thoroughly, with compassion and understanding. An excellent influencer and relationship-builder, you'll be working with colleagues across the business to get the right outcomes for our customers and to improve our services. You will also manage our relationship with external partners and the Housing Ombudsman Service. You will be a keen problem-solver, with a good eye for detail and will have the stamina and resilience needed to handle complex cases. An excellent communicator, you'll be skilled in writing for a variety of different audiences and be comfortable and confident having challenging conversations. This will be a busy and varied role, so flexibility and the ability to juggle multiple priorities are a must. We'll also expect you to have excellent IT skills and be enthusiastic about using in-house systems to record, monitor and analyse feedback. You will able to motivate others creating a high performing team. If you enjoy a challenge, like working in an energetic, fast-paced environment and are passionate about excellent customer service, we'd love to hear from you. About Us At West Kent we're passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future residents. Our values guide us to how we do this from delivering on our promises, working with honesty, integrity and flexibility, showing compassion and self-awareness, as well as a commitment to learning and equally important working hard and having fun. Benefits We offer a great package generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package. Location Details The role will be based in our Sevenoaks Office however we offer a flexible approach to hybrid working. Application Information We will only consider applications submitted with a full CV and completed application form. To view the full job description, and for more information about our recruitment process, please visit our website. Advert Closing Date: 9am on 12 July 2024 Interview Dates: 26 July 2024