- Greet and assist visitors, ensuring a welcoming and professional reception area.
- Answer and direct phone calls, taking accurate messages as needed.
General
About Us: We are working in partnership with a company based in Angus, together we are currently seeking an experienced Receptionist/Administrator to be the first point of contact for our organisation and provide vital administrative support.
Customer Experience LeadVacancy closing date: 30th June 2024Recruitment Partner: Emily Smith-KennyWe have a new and exciting opportunity for a Customer Experience Lead to join our Customer Operations Team, and become an expert in our Contact Lens Reward Plan (CLRP).Reporting into the Customer Operations Manager, you will provide support to Partners within the business, and will have internal line management responsibilities for a team of Customer Liaison Specialists, who manage all customer communications via written, verbal and social interaction.About the roleYou will receive training on all aspects of the CLRP, with a view to provide 'Train the Trainer' support to Partners, ensuring that they are well equipped to deliver an enhanced customer experience and commercial performance to customers on the plan.Responsibilities of the role include: Supporting external partners with on-site training.
Supporting the Customer Operations Manager with ongoing relationship management.
Liaison with support teams such as Professional Services, CLRP Category Managers and Marketing teams.
The post involves contact with people at all levels within the College and the Receptionist must be polite and tactful on all occasions.
To operate the security and front of house services of the College to provide a safe, secure, and hospitable environment for members of the College and visitors to it.
Berry Recruitment are NOW hiring for a committed and experienced Lodge Receptionist to work for a fantastic College in Oxford.